Data privacy is a matter of trust, and your trust matters to Thermelust. It is therefore important to us that your personal data is protected and that its collection, processing, and use in relation to Thermelust’s services in our app and on our website thermelust.com complies with the law. In this Policy, we want to tell you about how we collect and use data, in order to give you an overview of how your personal data will be used.
The following Privacy Policy contains information about the way and extent to which personal data is processed by Thermelust. Personal data is information that can be directly or indirectly attributed to or associated with you personally, such as your name or your email address.
When you access our website/application, the browser used on your device automatically sends information to the server of our website/application and temporarily stores it in what is known as a log file. We have no control over this. The following information will also be collected without any action on your part and be stored until it is automatically deleted:
The legal basis for processing your IP address is Article 6 (1) (f) of the General Data Protection Regulation (GDPR). Our legitimate interest is based on the purposes of data collection listed below. We would like to point out that we are unable to draw any direct conclusions regarding your identity from the data that is collected, and that we refrain from doing so.
We use the IP address of your device and the other data listed above for the following purposes:
The data is stored for a period of up to 7 days and is then deleted automatically. We also use what are known as cookies for our website/application, as well as tracking tools, targeting methods, and social media plug-ins. The exact procedures used and how your data are used for this purpose are explained in more detail below.
We use cookies on our website on the basis of Article 6 (1) (f) GDPR. Our interest in optimizing our website is deemed to be legitimate within the meaning of the aforementioned provision.
Cookies are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website or use our app. Cookies do not harm your device and do not contain viruses, Trojans, or other malicious software. The information stored in the cookie is tied to the specific device used. However, this does not mean that we are immediately aware of your identity.
In part, cookies are used to make the use of our service more pleasant for you. For example, we use what are known as session cookies to detect that you have already visited individual pages on our website or that you have already logged in to your user account. These are automatically deleted after you leave our website. In addition, to ensure user-friendliness, we also use temporary cookies, which are stored on your device for a specific period of time. If you visit our website again to use our services, it is automatically detected that you have already visited us, as well as what information you entered and the settings you used, so that you do not have to reenter them.
On the other hand, we use cookies to statistically record the use of our website, optimize our services, and display information tailored to your specific needs. These cookies enable us to automatically detect that you have previously visited us when you return to our website. These cookies are automatically deleted after a defined period of time.
Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or make sure that a message always appears before a new cookie is created. However, disabling cookies completely may mean that you will not be able to use all the features of our website. The storage period of cookies depends on their purpose and therefore varies.
In order to customize and continuously optimize our websites in line with users’ needs, we deploy tools on the basis of Article 6 (1) (f) GDPR, which permits us to analyze the use of our website.
Hotjar is a tool that helps us understand how users interact with our website through features like heatmaps, session recordings, and surveys. Hotjar uses cookies to collect data on user behavior and their devices (such as IP address, device screen size, device type, browser information, geographic location (country only), and preferred language). This information is stored in a pseudonymized user profile. Hotjar is fully committed to ensuring your privacy is respected and your data is secure. For more information on Hotjar’s privacy practices and how to opt-out, visit Hotjar’s Privacy Policy.
Microsoft Clarity is an analytical tool that provides insights into user interaction with our website, using cookies and scripts to collect information about how visitors use our site and to create visual reports about website activity. Clarity records mouse clicks, scrolls, and interactions without collecting personally identifiable information. Data collected is stored under a pseudonymized profile. To learn more about data privacy in Microsoft Clarity, visit Clarity’s Privacy Page.
Bing cookies are used by Microsoft’s Bing advertising services to enable tracking of user activity, including clicks on ads, to measure the effectiveness of our advertising campaigns. Information captured via Bing cookies allows us to target and optimize our advertisement strategies more effectively. For detailed information on Bing cookies and privacy, please refer to Microsoft’s Privacy Statement.
Get Your Guide cookies are used to track the interaction of users redirected from our site to Get Your Guide’s services when booking tours and activities. These cookies help us understand the performance of such partnerships and enhance user experience by personalizing content. Information on how Get Your Guide processes personal data can be found in their privacy policy at Get Your Guide Privacy Policy.
When users book accommodations via Booking.com links on our website, Booking.com cookies are deployed to track the booking process and affiliate interaction. This data helps in evaluating the effectiveness of the affiliate partnership. Booking.com manages data in accordance with their privacy guidelines, which can be reviewed at Booking.com Privacy Policy.
Google Analytics is employed to collect data regarding the behavior of visitors to our website. It uses cookies to help analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google and stored on servers in the United States. Google uses this information to evaluate your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. You can prevent Google Analytics from using your data by downloading and installing the browser plug-in available under Google Analytics Opt-out Browser Add-on.
Our website uses Google AdSense, a service for including advertisements from Google Inc. (“Google”). Google AdSense uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the site. Google AdSense also uses web beacons (invisible graphics). These web beacons allow information such as visitor traffic on these pages to be evaluated. The information generated by cookies and web beacons regarding your use of the website (including your IP address) and delivery of advertising formats is transmitted to and stored by Google on servers in the United States. This information can be passed on by Google to Google’s contract partners. However, Google will not merge your IP address with other data stored by you. You can prevent the installation of cookies by setting your browser software accordingly; however, please note that if you do this, you may not be able to use all the features of this website to their fullest extent.
Google Maps APIs are used on our website to provide detailed information on locations. Google Maps is operated by Google Inc., located in the USA. Through the use of Google Maps, information about your use of this website (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google may transfer the information obtained from Maps to third parties if required by law or if third parties process this information on Google’s behalf. The Google Maps Terms of Service can be found at Google Maps/Google Earth Additional Terms of Service.
Mapbox is another mapping service we use to provide interactive maps. When you interact with the maps provided by Mapbox, Mapbox may process data about the tools and features you use, your location, and information about your device. The data collected by Mapbox is used to provide and improve their mapping services. More details about Mapbox’s data processing activities and privacy practices are available at Mapbox Privacy Policy.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Be aware that disabling cookies may prevent you from taking full advantage of the website. To manage cookies, visit the help pages of your specific browser.
At Thermelust, you have the option to sign up and create a personal profile using your email address and a password. We store this information to authenticate your access to our services and occasionally send you updates about our products and any changes to your account settings.
Upon creating your account, you can enhance your user profile by setting a username, display name, and indicating your location. These details help personalize your interaction with our services and are displayed as part of your public profile. This public profile helps other users understand who you are and can be linked to your activities and contributions on our platform, such as reviews or comments.
As a user of Thermelust, you may engage in various activities that include selecting favorite locales, posting reviews, liking places, and uploading photos or other content related to your experiences. This information is stored in your user profile and may be displayed to other users when they view content you have contributed to. This enhances the communal and interactive features of our platform, allowing users to share experiences and recommendations authentically.
You have the right to delete your account and remove your personal data from our platform at any time. To proceed with this, you can log into your account and navigate to the settings page, where you will find the option to “Delete Account.” Upon initiating a deletion request, we will securely erase your user profile and all associated data within 14 days. This ensures that your privacy is maintained, and your data is handled in compliance with GDPR requirements.
With your consent under Article 6(1)(a) GDPR, you can subscribe to our newsletter which will inform you about offers on our services and from third parties. To sign up for our newsletter, we use the “double opt-in” method. This means that after you have signed up, we will send you an email to the email address specified, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your sign-up within 24 hours, your information will be locked and automatically deleted after one month.
In addition, we save the IP addresses you used and the times of sign-up and confirmation. The purpose of the procedure is to verify your sign-up and, if necessary, to inform you about possible misuse of your personal data.
The only requirement for sending the newsletter is your email address. Providing additional data is voluntary and will be used to address you personally. After your confirmation, we will save your email address for the purpose of sending you the newsletter. The legal basis is Article 6(1)(a) GDPR.
You may revoke your consent to receiving the newsletter at any time by clicking the link provided in each newsletter email or by contacting our data protection officer.
We use web beacons, tracking pixels, and other technologies to track and analyze your interactions with the newsletter. This data is allocated to your email address and a pseudonymized ID. We use this data to generate a user profile to personalize the newsletter for you. Your user profile will be based on the interactions you have with the newsletter, our services, and third-party websites and apps.
You can object to this at any time by using the unsubscribe link provided in each email or by contacting our data protection officer.
Newsletter tracking is not possible if you’ve deactivated image viewing by default in your email application. In this case, the newsletter will not be displayed in full and you won’t be able to use all the features. If you display images manually, tracking will occur.
If you have any questions, please contact our customer service directly at [email protected]
In addition to the right to revoke the consent you have granted to us, you are entitled to the following further rights if the relevant legal requirements apply:
Under the conditions of Article 21 (1) GDPR, data processing can be objected to on grounds relating to the particular situation of the data subject.
The above general right of objection applies to all processing purposes described in this Privacy Policy which are based on Article 6 (1) (f) GDPR. Unlike the special right of objection to data processing for advertising purposes, under the GDPR we are only obliged to implement such a general objection if you give us reasons of overriding importance for this (for example, possible danger to life or health).
While we strive to maintain a consistent Privacy Policy, we do update it from time to time. We may do this in some cases with limited or no notice.
By using our website or app, you hereby consent to our Privacy Policy and agree to its terms.
